Privacy Policy

Proximity Privacy Notice

Effective date: 10 December 2024
Last updated: 10 December 2024

1. Who we are

Proximity Global Marketing, also referred to in this notice as “ProximityB2B,” “Proximity,” “we,” “us,” or “our,” is a B2B technology marketing consultancy. We provide go-to-market and brand strategy, brand identity and content, website, SEO and AI search, demand generation and RevOps, partner and channel marketing, and related consulting services.

In connection with these activities, we may act as a responsible party/controller when we collect and determine how your personal information is used. In some client engagements, we may also act as an operator/processor on behalf of a client.

Responsible party/controller details
Legal entity name: Proximity Global Marketing
Email: jonathan@proximityb2bmarketing.com
Information Officer: Jonathan Booysen

2. Our commitment to privacy

We respect your privacy and are committed to handling personal information lawfully, fairly, transparently, and securely. We only collect personal information that we reasonably need for our business, service delivery, relationship management, marketing, compliance, and operational purposes.

Where applicable, we aim to align our practices with relevant privacy and data protection laws, including South Africa’s Protection of Personal Information Act, 2013 ("POPIA"), and other applicable international privacy standards where relevant to our clients, prospects, and partners.

3. The personal information we collect

Depending on how you interact with us, we may collect and process the following types of personal information:

  • your name and surname
  • business email address
  • telephone number
  • company name
  • job title
  • country or region
  • details of the services you are interested     in
  • messages, enquiries, meeting notes, and     communications you send to us
  • event, webinar, workshop, or campaign     registration details
  • billing and contracting information where     relevant
  • marketing preferences and consent records
  • website, campaign, or usage data collected     through cookies and similar technologies where permitted
  • professional information made publicly     available on company websites, LinkedIn, event platforms, or other     business networking sources where lawful

4. How we collect personal information

We may collect your personal information when:

  • you complete a form on our website
  • you contact us by email, phone, social     media, or contact form
  • you download content, register for an     event, webinar, report, or workshop
  • you engage with our campaigns,     advertising, or email communications
  • you become a client, supplier, contractor,     or partner
  • we receive information through referrals,     strategic partners, or clients
  • we gather limited business contact     information from publicly available professional sources for lawful B2B     outreach

5. Why we use your personal information

We may use your personal information to:

  • respond to enquiries and requests
  • provide services, proposals, consulting,     and strategic support
  • manage projects, campaigns, reporting, and     client relationships
  • run marketing automation, ABM, nurture,     demand generation, and event activities
  • improve our website, content, services,     and user experience
  • send relevant marketing communications     where we are permitted to do so
  • maintain records, contracts, invoices, and     compliance documentation
  • protect our legal rights and business     interests
  • detect, prevent, or investigate fraud,     misuse, or security issues

6. Lawful bases for processing

Depending on the circumstances and the law that applies, we may rely on one or more of the following lawful bases for processing personal information:

  • your consent
  • performance of a contract, or taking steps     at your request before entering into a contract
  • our legitimate interests in operating,     improving, and marketing our business, provided those interests do not     override your rights and interests
  • compliance with a legal or regulatory     obligation
  • a client’s lawful instructions where we     process personal information on their behalf as an operator or processor

Where we rely on consent, you may withdraw that consent at any time, subject to legal and operational limitations.

7. Direct marketing

We may send you marketing communications about our services, insights, events, reports, campaigns, or updates where we are permitted to do so by law.

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in the     email, where available
  • replying to the email and asking to be     removed
  • contacting us at jonathan@proximityb2bmarketing.com    

We may retain limited suppression information to ensure that we continue to respect your opt-out request.

8. Cookies and similar technologies

Our website may use cookies and similar technologies for essential site functionality, analytics, user preferences, campaign measurement, and, where relevant, advertising or remarketing.

Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage your cookie preferences through our cookie banner, where available, or through your browser settings.

Some cookies may be set by trusted third-party service providers that support our website, analytics, marketing, and campaign delivery.

9. How we share personal information

We may share personal information with trusted third parties where necessary for the purposes described in this notice, including:

  • CRM, marketing automation, analytics, and     reporting providers
  • website, hosting, and cloud service     providers
  • advertising, media, event, and webinar     platforms
  • consultants, contractors, and specialist     delivery partners working under confidentiality obligations
  • payment, accounting, legal, and     professional advisers
  • regulators, courts, law enforcement, or     public authorities where required by law
  • clients, where we are processing     information on their behalf or in the course of delivering agreed services    

Where we share personal information with service providers, we take reasonable steps to ensure appropriate contractual, security, and confidentiality obligations are in place.

10. International transfers

Because ProximityB2B may work across multiple markets and may use global service providers, your personal information may be stored in or accessed from countries outside your own.

Where required, we will take reasonable steps to ensure that appropriate safeguards are in place for cross-border transfers of personal information.

11. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • respond to your enquiry
  • manage an active client, supplier, or     partner relationship
  • deliver services and maintain related     records
  • comply with legal, tax, audit, and     contractual obligations
  • maintain suppression records for opt-out     purposes

Once personal information is no longer needed, we will delete, destroy, anonymise, or de-identify it where appropriate and in accordance with applicable law.

12. Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These measures may include access controls, password protection, secure systems, limited-access platforms, service provider due diligence, and internal process controls appropriate to the nature of the personal information we process.

While no system can be guaranteed to be completely secure, we work to maintain security measures appropriate to the risks associated with the information we hold.

13. Your rights

Depending on where you are located and the law that applies, you may have the right to:

  • be informed about how your personal     information is used
  • request access to the personal information     we hold about you
  • request correction of inaccurate or     incomplete personal information
  • request deletion, destruction, or     de-identification of personal information in certain circumstances
  • object to certain processing, including     direct marketing
  • request restriction of processing in     certain circumstances
  • withdraw consent where processing is based     on consent
  • lodge a complaint with a relevant     regulator or supervisory authority

14. How to exercise your rights

To exercise any of your privacy rights, or if you have any questions about this notice or our privacy practices, please contact:

Email: jonathan@proximityb2bmarketing.com
Information Officer: Jonathan Booysen

Please provide enough information for us to verify your identity and understand your request. We may request additional information before actioning certain requests where necessary.

15. Complaints

If you are unhappy with how we handle your personal information, we encourage you to contact us first so that we can try to resolve the matter.

If applicable, you may also lodge a complaint with the relevant data protection or privacy regulator in your jurisdiction.

16. Third-party websites

Our website, emails, content, and campaigns may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices separately.

17. Client campaign data

In some cases, ProximityB2B may manage campaigns, automation workflows, CRM processes, media programmes, websites, or reporting environments on behalf of clients. In these situations, we may process personal information strictly on the client’s instructions and in accordance with the relevant contractual arrangement.

Where we act in this capacity, the client will generally remain the responsible party or controller for that personal information, and ProximityB2B will act as an operator or processor.

18. Changes to this notice

We may update this privacy notice from time to time to reflect changes in our business, services, technologies, website practices, or legal obligations. When we do, we will update the “Last updated” date at the top of this notice and publish the revised version on our website.

 

ABN 77 700 292 075